When you place an order with Lopalmed, you will receive a notification as soon as your package leaves our warehouse. For customers in Germany, we offer tracking of the package, the link for which can be found in the shipping notification.
In all other countries, we unfortunately cannot offer tracking due to logistical reasons.
You can find the average delivery times here: https://lopalmed.com/policies/shipping-policy
Please wait up to 11 business days before contacting us if you have not yet received your order. We are doing our best to ensure your order arrives as quickly as possible. Thank you for your patience!